Technology doesn’t have to be confusing.
We can help.
AvailableTechnology doesn’t have
to be confusing.
Friendly, patient help for Adelaide seniors in the comfort of your own home — from the cyber-security bloke with 25+ years keeping Aussies safe.
You speak to Tom · No overseas call centres · Free 5-minute chat
- 25+ yrs cyber security
- Adelaide local
- No overseas call centres
- Scam & ID protection
- EFTPOS or cash on completion
Don’t fall
for scams!
We help protect you
and your family.
- Spot scams
- Avoid fraud
- Stay safe online
- Protect your money and information
- Peace of mind
I’ll help keep you safe from scammers, suspicious emails, fake calls and dodgy websites.
0404 744 278What I can help with
Simple, friendly help with anything tech.
If it has a screen, a cable, or a Wi-Fi signal, I can probably help. And if I can’t, I’ll tell you honestly and point you in the right direction.
myGov & myID Setup
Set up myGov, myID (formerly myGovID), Medicare & Centrelink linking. I’ll walk you through it and sort out lock-outs or verification issues.
Computer & Laptop Help
Slow computer? Pop-ups? Forgotten password? I sort it out and explain it in plain English.
Wi-Fi & Internet
Set up your home internet, fix dropouts, or get a new modem talking to your devices.
Phones & Tablets
iPhone, iPad, Android — I’ll help you with messages, photos, apps, and updates.
Video Calls with Family
FaceTime, WhatsApp, Zoom — set it up so you can see the grandkids any time.
Printers & Smart TVs
Get your printer working again, or set up Netflix and catch-up TV on your telly.
Email & Online Accounts
Sorting out email, banking logins, or signing up for things — calmly, step-by-step.
Backups & Photo Rescue
Keep your precious photos safe with a simple backup. Recover deleted files where possible.
Scam & Safety Check-ups
Worried something dodgy is going on? I’ll check your devices and show you the warning signs.
Remote Help by Phone
Can’t wait? I can guide you over the phone or jump in remotely (with your permission).
Think it might be a scam?
Pause. Take a beat. Call me.
Scammers are clever and they target seniors on purpose. There’s no shame in checking — that’s exactly what I’m here for. If something feels off, don’t click, don’t pay, don’t give access. Hang up and ring me.
Scam Help Line — 0404 744 278Common warning signs
“We’re from Microsoft / Telstra / the ATO — let us into your computer.”
An email or text says click this link right now or your account closes.
Someone urgently asks for gift cards, bank transfers, or remote access.
A pop-up locks your screen with a phone number to call. Don’t call it.
About me
G’day — I’m Tom, the Patient Tech Bloke.
I’m an Adelaide local — born here, lived here all my life. Over the last 25+ years I’ve worked in IT and cyber security, protecting people’s identities, accounts and devices from scammers and hackers. These days, I use that experience to look after fellow locals — patiently, in plain English, at your kitchen table.
The thing I hear most often is, “I’m sorry for asking such a silly question.” There are no silly questions here. I’ll happily go over it as many times as you need — and I’ll show you how to stay safe online for good.
Kind words
From the lovely folks I’ve helped.
“He sat with me for nearly two hours and never once made me feel silly. My iPad finally makes sense, and I can video call my grandchildren in Perth.”
“A scammer almost got us. We rang and he talked us through what to do step by step. Lovely young bloke. Worth every cent.”
“My printer has been a mystery for two years. He fixed it in twenty minutes and wrote me a little cheat-sheet I can keep by the desk.”
Common questions
You ask, I’ll explain — gently.
Book a visit
Tell me how I can help.
Pop your details in below — or just ring me on 0404 744 278. I’ll get back to you the same day where I can.
Payment by EFTPOS or Cash
Paid upon completion of the job. No online payments — no cards on file.